Taylor  is the CEO of SHINE Support Services and has been dedicated to the field of intellectual and developmental disabilities (I/DD) from an early age. Growing up with an older brother who has I/DD, Taylor developed a deep understanding and passion for supporting individuals with special needs. She has spent her career advocating for those who need it most, creating environments where clients can thrive with dignity and independence.

A mother of four—two of whom are adopted—Taylor brings a compassionate, family-centered approach to leadership. Her vision for SHINE is rooted in empowering both clients and staff, providing them with the resources and support needed to succeed. Taylor’s personal and professional experiences shape her commitment to fostering a nurturing, inclusive environment where everyone is valued.

Matthew is one of the owners of SHINE Support Services, bringing a wealth of experience and a strong, hands-on approach to the company's operations. A former U.S. Marine, Matthew served as an Air Traffic Controller for 10 years in Beaufort, SC, where he honed his leadership, problem-solving, and organizational skills.

After transitioning from the military, Matthew returned home and purchased SHINE Support Services with his wife, Taylor. Matthew is instrumental in maintaining the company’s facilities, ensuring that everything runs smoothly and efficiently. His practical approach, combined with his calm and steady leadership, plays a crucial role in SHINE’s success. Matthew is committed to providing exceptional service to clients and creating a supportive, well-managed environment for the SHINE team.

As Chief Operating Officer, Derek is responsible for overseeing the daily operations at SHINE Support Services. With extensive experience in organizational leadership and crisis management, Derek ensures that SHINE’s operations run smoothly, efficiently, and in alignment with its mission. He is deeply committed to building a supportive workplace culture and streamlining processes that prioritize client care and staff well-being. Derek’s proactive leadership and problem-solving abilities are integral to SHINE’s continued success and growth.

Beth is a registered nurse with a passion for delivering compassionate, high-quality care to individuals with intellectual and developmental disabilities. At SHINE Support Services, she plays a key role in supporting the health and wellness of our clients, ensuring that they receive personalized care that meet their unique needs. Beth’s clinical expertise, combined with her empathetic approach, ensures that SHINE’s clients are cared for in the most nurturing and professional manner.

Nikii serves as the HR Business Partner at SHINE Support Services, where she is responsible for managing human resources functions, including recruitment, training, and employee relations. With a strong background in HR and a deep commitment to supporting staff, Nikii ensures that SHINE fosters a positive and collaborative work environment. Her focus on employee development and organizational effectiveness helps SHINE maintain its high standards for both staff and client care.

Chelsea is the Client Services Manager at SHINE Support Services, where she is responsible for overseeing client intake, care coordination, and ensuring that each individual receives the services they need to live a fulfilling life. With an extensive background in the field, Chelsea is committed to advocating for her clients, working closely with families, and ensuring that SHINE provides the best possible care. Her strong communication skills and attention to detail ensure that every client’s needs are met with compassion and efficiency.

Brian Kaylor brings a hands-on, solutions-focused approach to his role as Floor Supervisor at SHINE Support Services. With years of experience in direct care and team leadership, Brian ensures that daily operations run smoothly and efficiently, creating a supportive environment for clients and staff alike. His dedication to excellence and attention to detail help maintain the high standards SHINE is known for. Whether coordinating schedules, managing resources, or mentoring staff, Brian is committed to fostering a positive, productive atmosphere where everyone can thrive.

Keisha Ollis is a compassionate and highly skilled Qualified Professional with extensive experience in developing personalized care plans for individuals with I/DD. Her expertise in client advocacy and her ability to build strong relationships with clients and their families make her an invaluable member of the SHINE team. Keisha is passionate about empowering individuals to achieve their goals while ensuring their care is tailored to meet their unique needs. Her dedication and knowledge play a crucial role in creating a supportive environment that fosters growth and independence.

Rebekah Wyatt is a knowledgeable and empathetic Qualified Professional who brings years of experience in care planning and advocacy to SHINE Support Services. Known for her calm demeanor and attention to detail, Rebekah excels in crafting individualized care plans that prioritize each client's well-being and aspirations. She works closely with clients, families, and team members to ensure seamless communication and exceptional care. Rebekah’s commitment to enriching the lives of those she serves makes her an integral part of the SHINE team.

Justin Plemmons brings energy and enthusiasm to his role as Marketing Director and Community Liaison at SHINE Support Services. With a talent for building strong relationships and connecting with people, Justin is dedicated to representing SHINE’s values both within the organization and throughout the community. His approachable nature and commitment to fostering meaningful connections ensure that SHINE remains a trusted partner for clients, families, and community members alike. Justin’s passion for creating positive experiences and strengthening bonds makes him an essential part of the SHINE team.